> For the complete documentation index, see [llms.txt](https://docs.morevy.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.morevy.ai/docs/reference/scope-and-limitations.md). # Scope and limitations Morevy analyses recurring revenue from payment history. The boundaries below are worth understanding before you rely on it. ## Data source Morevy works from an exported payment history. There is no live connection to your billing system, and figures reflect the file as at its upload date. Refreshing means exporting again. This is deliberate. Where a billing system exposes no complete read interface, a partial synchronisation produces figures that are wrong in ways that are difficult to detect. ## Financial scope Morevy reports on recurring revenue. It is not an accounting system. It does not produce statutory accounts, lender packs or tax filings, and it does not address costs, payroll or any line below revenue. Use it for revenue analysis. Use your accounting system for accounts. ## Retention ratios Gross and net revenue retention are computed on the recurring revenue basis only. On a cash basis these ratios have no valid definition, because a customer who prepays several periods registers as a total loss in every period that follows. Morevy reports them as unavailable, naming the basis that would support them, rather than presenting an approximation under a recognised name. ## Outbound communication Morevy identifies which customers warrant attention and what is worth raising. It does not contact them. No message is sent from the product to a customer. ## Revenue structures not yet modelled | | | | ----------------------------- | ---------------------------------------------------------------------------------------------------------- | | **Consumption-based bundles** | Prepaid credit or class packs are not recognised in proportion to consumption. | | **Third-party marketplaces** | Revenue collected by an aggregator rather than your own billing may not appear in the export. | | **Multiple currencies** | A file containing mixed currencies is not summed. Morevy reports the condition rather than combining them. | | **Usage-based charges** | Variable charges are recognised where they cleared rather than modelled as a rate. | ## Prioritisation output The close is a reconciled financial statement. The prioritisation output, which identifies customers warranting attention, is a model estimate and is presented as such. Its monetary figures are estimates and should not be treated as reconciled financial totals. Treat the ranking as an input to your judgement. Context that does not appear in a payment file will often be decisive. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.morevy.ai/docs/reference/scope-and-limitations.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.